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Your Guarantee

Your guarantee is that I do the very best that I can for each client with the material that I have to work with, the story that I have to tell. There would be no reason, if you stop to think about it, not to do my best for each client. Even from a simple business perspective, it would not be very rewarding for me in any way, especially economically, to not work hard to conscientiously write the best statement that I can. My economic motivation is quite clearly on the side of writing the very best statement possible. Often, my customers have spouses, siblings, friends, and colleagues to whom they recommend my service. About one fourth of my new clients come to  me by way of recommendation of a satisfied client.

I provide you with the opportunity to make any changes to the model essay that I draft on your behalf, and then I do the best that I can with it one more time. I do not write endless emails or make endless corrections; I do not agonize with you over what word or two is correct here or there. But, I do the very best that I can, and then I do the very best that I can again, one more final time, and that is all that I have time to do. Please understand this! Your only guarantee is that I will do the very best that I can with the material that I have to work with.

There are no guarantees, especially for services rendered on the Internet. It is best to face up to the fact that life requires that we take chances from time to time, that without some risk there is seldom great gain. It is important, however, to take only intelligent risks. I cannot say that all of our clients are happy with our work. While whatever dissatisfaction there is generally works itself out by the client participating in the process, making the changes that they think are indicated, and then giving us another opportunity to make a final revision and enhancement free of charge—not everyone is satisfied all of the time.

Your Guarantee Continued

About 1 in 20 of our customers remains less than happy with our service. I am not really sure why this is. They often say something to the effect that their statement was not as impressive as some of the samples on our web site. What I suspect is going on is that it is not so much the statement that they dislike, as it is the story, their own story, which in some cases is simply less impressive than that of others; and, of course, there is little that we can do about that. Some people simply have more impressive stories than others.

You can rest assured, however, that I do the best that we can for each client. There would be no reason, if you stop to think about it, not to do my best for each client. Even from a simple business perspective, it would not be very rewarding for me in any way, especially economically, to not work hard to conscientiously write the best statement that I can with the material that I have to work with. My economic motivation is quite clearly on the side of writing the very best statement possible. Often, for example, my customers have spouses, siblings, friends, and colleagues to whom they recommend my service. About one fourth of my new clients come to me in this way, by recommendation.

Privacy Policy

My privacy policy is to keep the information of my customers strictly confidential on my laptop computer here where I live on my mountaintop in Cochabamba, Bolivia. No one else has access to my computer. Within a few years, your information will be deleted from my computer. (Please note that I am no longer posting any additional samples of my work to my web sites and if I were to do so I would use anonymous samples from several years ago.)

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